Q: What is the right bat size for me?

A: Click here to see our full size guide for our bats. 

Q: What are the right size pads and gloves for me?

A: Click here to see our full size guide for our pads and gloves.

Q: Bat Weights & Pick Up

A: We weigh our bats without stickers and grips. These will typically add 1-2 ozs to the weight but because most of that is the weight of the grip it provides a counter balance to the weight of the bat, which makes the bat feel lighter.

It's All About The Pick Up! Bat weights are a good start point as to which bat will suit you but don't get hung up on it. Some heavier bats will pick up lighter than those that weigh less. It's all about how the weight is distributed, the balance point on the bat and how it feels in your hands.

Q: What’s the difference between the Heritage and Performance range?

A: Click here to see the full details our Heritage and Performance ranges.

Q: Do our bats need knocking-in?

A: Yes all our bats need knocking-in, our bats are pre pressed but still require additional work on the edges and toe. We would advise as a minimum 20 mins on each edge and the toe.

Q: What’s the difference between the bat grades?

A: All our bats are graded in the quality of the willow. Pro bats are the top 1% of handpicked grade 1 English willow, SPS is grade 1 English willow, Player is grade 2 English willow, 5* is grade 3 English willow, N-Series is grade 4 English willow. 

Q: What’s the difference between Infinity ‘First’ cricket bat and 5* junior bats?

A: The difference between the N-Series bats and junior 5* is the grade of the willow where the N-Series is a grade 4 English willow bat and the 5* is a grade 3 English willow bat.

Q: How much bat wax do you need to use on a bat?

A: We recommend you use an amount equivalent a 20 pence piece. This will be enough for the full bat.

For the best results:

  • Sand or wipe the bat down
  • Apply a small amount of wax to the bat with your fingers
  • Buff with a dry cloth
  • All natural ingredients – raw linseed oil and beeswax


Q: What is the returns policy?

A: All our bats, soft goods, bags and accessories come with a one year warranty from the date of purchase .You will need a proof of purchase if you a warranty claim. Depending on the cause, not all damage will be automatically covered by this warranty. For more information, click here to see our T’s & C’s.

Q: How often should you service your cricket bat?

A: We advise that you should bring your bat back into us at the end of each full season. For more information on bat repairs/servicing click here.

Q: Can I still get the Excalibur with sloping shoulders?

A: Short answer is yes. No matter what bat you have or like, we have a made to order service. We can copy your favourite bat exactly or replicate any shape with our Bat Cloning Service - click here for more info.

You can call one of our team on 01273 775770 to find out more information on this service.